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FAQ

  • WHEN WILL MY ORDER BE PROCESSED AND DELIVERED?
    Orders are typically processed within 3-5 business days. Please keep in mind that processing times may extend during holidays, product launches, restocks, limited-edition releases, and promotions. Once your order has been processed, you’ll receive a tracking number to keep track of its progress. Most orders are delivered within 7-14 business days from the time of purchase. You’ll be notified when your order ships or if there are any issues with fulfilling it.
  • HOW CAN I FIND THE STATUS OF MY ORDER?
    You can monitor your package using the USPS or UPS tracking number provided to you after placing your order.
  • WHICH PAYMENT METHODS DO YOU ACCEPT?
    We accept all major credit cards, PayPal, Apple Pay, Goggle Pay
  • CAN I CANCEL MY ORDER?
    You can cancel your order for a full refund as long as it has not yet been fulfilled. Once an order is fulfilled, it cannot be canceled or refunded. To request a cancellation before fulfillment, please email us at info@timblaqk.com with the subject line: "Cancel Order [Your Order Number]." Be sure to include your order number in the email for faster processing.
  • ARE TIM BLAQK SKINCARE PRODUCTS CRUELTY-FREE?
    Yes, Tim Blaqk Skincare is proudly a cruelty-free company. We are committed to ensuring that no animal testing is conducted at any stage of our product development. Our ingredients and final products are ethically sourced and created without harm to animals, reflecting our dedication to compassion and sustainability.
  • WILL MY PRODUCT EXPIRE?
    To ensure the best results and maintain optimal quality, we recommend using our products within 8-12 months of opening. As bathrooms can be a breeding ground for harmful bacteria, it's best to follow this timeline for all skincare and cosmetic products to ensure safety and effectiveness.
  • WHAT IS THE SHIPPING COST?
    The standard shipping fee is $6.95 for all orders within the United States. Orders totaling $55 or more are eligible for free shipping.
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